If you are having any problems that your unsure of on our BF4 servers please ask for help here.
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For people getting disconnected from the server please make sure your ISP opens your ports 3569 if you cant do it from your end. Aussie broadband customers make sure they remove you from their CG NAT server which will then open the ports for you. A couple players on this ISP did this and no longer have trouble joining.